From the ticket to Defra, step by step.
How you set it up, how the two-working-day clock counts, and what happens when a load comes in with no signal. You can create a free account and try it with your own site.
Three steps. No sales call.
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Sign up
On your phone or a computer. In England, type your permit number and your site fills itself in from the Environment Agency register.
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Add your Defra code
The code from your organisation's account on Defra's waste tracking service. How to get it.
No code yet? Carry on.You can log loads before you have the code. Until it's linked, it builds Defra's own spreadsheet for you to upload. -
Book in your first load
Tap a load you've had before and you only type the ticket number and the weight. It remembers your carriers and your codes. Your first load, box by box.
Every load. Two working days.
The load came in on
Counting starts the day after it arrives. Weekends and bank holidays don't count, and each nation has its own. Every load in the app shows when it's due. Every bank holiday due date
No signal? Book it in anyway.
The load is saved on the phone and sends itself when you're back in range. Then it waits its 20 minutes like any other load, and goes to Defra. Nothing to install: it runs in the phone's browser, and you can add it to your home screen.
"No signal — saved on this phone, it'll send itself later"What the app says when you save a load with no signal
Book your first load in today.
£89 a site a month. No contract. Join before 1 November 2026 and nothing is due until 1 November.Every new sign-up gets 14 days free.
£89a site · no contract
Start free