How I handle your data.

Byrne Digital Solutions is a sole trader run by Wilf Byrne, based in Staffordshire, United Kingdom. Contact: wilf@byrnedigitalsolutions.co.uk, 07935 173034.

If you submit a demo, partner or Phase 2 form, I collect the details you type into it. I don't run advertising trackers, and I don't share form data with third parties for marketing.

I contact permitted waste sites by email using publicly available business contact details (company websites, the Environment Agency public register, and similar sources). My lawful basis for that contact is legitimate interest — offering a service directly relevant to your operating permit and the DWT deadline.

Any business can reply and ask to be removed. I stop emailing your address as soon as your reply arrives, and I don't need a reason.

Demo enquiries are kept for as long as we're in active conversation, and for up to 24 months afterwards so I can follow up sensibly. Outreach contacts are removed on request or when the address bounces. Records related to a paying customer are kept for as long as HMRC requires (at least five years after the 31 January tax return deadline for that year).

Email wilf@byrnedigitalsolutions.co.uk to see what I hold on you, correct it, or ask me to delete it. I'll respond within a month.

Cloudflare sets __cf_bm to protect the site from bots. It lasts 30 minutes and isn't used for advertising. Google Analytics runs only if you press Allow analytics on the bar at the bottom of the page; it is off by default, and there are no advertising trackers. You can change your choice using Cookie settings. The site also remembers your scroll position in session storage. That stays on your device and clears when you close the tab.

If you pay by card, Stripe handles the payment. I never see your full card number.

If you use Byrne Waste Tracking, the loads you record are stored in a Postgres database hosted in the United Kingdom, not on your phone. Each company can only see its own records; that is enforced by the database itself, not just by the screen.

Your records stay yours — I claim no ownership of them, and you can download the lot at any time from the app. When a load is sent to Defra, it goes from my server, not from your phone, so your Defra API code never leaves the database.

The companies I rely on to run the service: Supabase (the database), Netlify (the website and the app), Oracle Cloud (the server that sends to Defra), Microsoft (email), and Stripe (payments). Each is bound by its own data processing terms.

If you close your account, your records stay readable for 30 days so you can export them, and are deleted within 90 days. You are responsible for keeping your own statutory records — waste transfer notes must be kept for two years and hazardous consignment notes for three — so export before you close.

If you're unhappy with how I've handled your data, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.